Help
Shipping & FAQ
The things people ask us most.
How fast do you ship?
Orders placed before 1pm CT ship the same business day from our kitchen. Standard delivery lands in 2–5 business days; you get tracking by email the moment the label prints.
What does shipping cost?
Flat $8.00 anywhere in the contiguous US. Alaska, Hawaii and Canada are quoted at checkout.
How long does a bag stay fresh?
Nine months unopened. Once you open it, roll the bag down tight and finish it within a week — realistically, within a day.
What about allergens?
Allergens are declared on every bag and on each product page — check the flavor you want before you buy. Our kitchen handles peanuts, tree nuts, milk and wheat, so we can’t rule out cross-contact on any flavor.
Are your bags certified?
Certification marks appear on the bags that carry them — look for Non-GMO Project Verified, the Whole Grain Council stamp and Kosher (U/D) on individual packaging. Coverage varies by flavor, so read the bag or the product page rather than assuming it applies across the range.
How does Subscribe & Save work?
Pick a flavor, choose a delivery every 2, 4 or 8 weeks, and save on every shipment. Skip, swap the flavor, or cancel any time from your account.
Do you sell wholesale?
We do — cafes, gift shops, hotels, corporate gifting and school fundraisers. Case packs are 12 bags per case with a 4-case minimum.
Can I return popcorn?
If a bag shows up crushed, stale, or just wrong, email us a photo within 14 days and we replace it or refund it.